Cancellation Policy

I strive to provide a personalized, positive experience to all clients. When you book your appointment, the time is reserved exclusively for you. Should you need to cancel or reschedule your appointment, I ask that all clients: Cancel or reschedule your appointment at least 24 hours in advance so that your esthetician may have the opportunity to reschedule another client.

Skin & Waxing By Rebecca prides itself on high quality service, which includes on-time appointments and providing efficient, one-on one sessions and sanitation after EVERY client leaves the room. Timing is everything : you don’t want to infringe upon another client's appointment.

Late Arrivals- I understand that local and freeway traffic can get busy, the parking lot can get hectic, and life can happen. However, please know that if you arrive more than 5 minutes late to please contact us directly at 858-386-9618. I will do my best to accommodate your appointment. However, you may be asked to reschedule and charged a cancellation fee if there is not enough time. 

• Cancellations & reschedules that occur on the day of your appointment (or less than 24 hours to your appointment) will be charged a cancellation fee of 50% of the scheduled service(s). 

• Clients that fail to show or miss the appointment will be charged a “No Show” fee, which is 100% of the original cost of the scheduled service(s).

• Cancellation and “No Show” fees will be charged to the credit card on file. Once this charge is completed, you may then schedule a new appointment at Skin & Waxing By Rebecca. If the card declines, a hold will be put on your profile in our system.

ALL FEES must be paid before booking a new appointment

By having a card on file and reading and understanding the policy, you are giving Skin & Waxing By Rebecca permission to charge your card in the event of a late, cancellation, and/or a no-show.